Unfortunately, we do not offer returns or refunds once a wine pass order has been placed. This is because we send a digital pass immediately upon purchase. We can refund shipping costs if you contact us prior to the printing of your pass, but this is done on a case-by-case basis.
To find out more information or if you have any complaints feel free to reach out to us at hello@prioritywinepass.com and we will be happy to help you out.
